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Questions?
We’re here to help with skincare advice, product recommendations, order support, and anything else you need. Enjoy peace of mind with our Satisfaction Guarantee, Flexible Returns, and Fast, Reliable Shipping.
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
12550 Biscayne Blvd Suite 304
North Miami, FL 33181
Monday - Thursday: 9am - 5pm
Friday: 9am - 3pm
Saturday - Sunday: Closed
FAQs
Below are some of are common questions
What skin types are your products for?
Our products work well for all skin types—dry, oily, sensitive, and everything in between.
Are your products cruelty-free?
Yes, we never test on animals.
Can I use your products while pregnant or breastfeeding?
Some are safe, but always check with your doctor first.
Where do you ship?
We ship anywhere in the U.S.!
How long does shipping take?
Your order will ship from our North Miami office in 1-2 business days and will arrive in 2–5 business days depending on which shipping is selected at checkout.
Can I track my order?
Yes, you’ll get a tracking link by email once your order ships.
Can I return a product?
Yes, if it's unopened and within 7 days of the delivery date. We can’t accept used items. The customer is responsible for return shipping.
Can I buy your products in person?
Yes! Visit us at our North Miami location: 12550 Biscayne Blvd Suite 304 North Miami Fl 33181 During Office Hours Monday-Thursday 9:00am-5:00pm Friday 9:00am-2:00pm
How can I contact you?
Email us atinfo@orahdermatology.comor call305-239-9191
